Last Updated: March 21, 2025

This Privacy Policy describes how acrels.com (the “Website”) collects, uses, processes, and shares personal information of users of our Website, taking into account the legal requirements of Ghana, the United States (including North Carolina), and the broader context of data protection in Africa.

  1. Information We Collect

We may collect the following types of information from you:

  • Personal Information You Provide Directly: This includes information you voluntarily provide to us when you:
    • Create an account
    • Make a purchase
    • Subscribe to our newsletter
    • Fill out forms on our Website
    • Contact us through email or other means
    • Submit reviews or comments This information may include your name, email address, phone number, postal address, payment information (processed by third-party payment processors), and any other information you choose to provide.
  • Information Collected Automatically: When you access or use our Website, we may automatically collect certain information about your device and usage, including:
    • Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
    • Device Information: Information about your computer or mobile device, including device type, unique device identifiers, and mobile network information.
    • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your Browse activities on our Website. This helps us to personalize your experience, understand how our Website is used, and for marketing purposes. You can control the use of cookies at the individual browser level.
  • Information from Other Sources: We may receive information about you from other sources, such as social media platforms (if you connect your account to our Website) or third-party service providers.
  1. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Website.
  • Process and fulfill your orders and transactions.
  • Communicate with you, including responding to your inquiries and providing customer support.
  • Send you newsletters, marketing communications, and promotional offers (where permitted by law and with your consent where required). You can opt-out of receiving these communications at any time.
  • Personalize your experience on our Website.
  • Analyze how our Website is used and improve its functionality.
  • Detect, prevent, and address fraud and other illegal activities.
  • Comply with applicable laws and regulations in Ghana, the United States, and other relevant jurisdictions in Africa.
  • For other purposes with your consent.
  1. Legal Basis for Processing (Ghana Specific)

In accordance with the Data Protection Act, 2012 (Act 843) of Ghana, we will only process your personal data if we have a lawful basis for doing so. This may include:

  • Your consent
  • The processing is necessary for the performance of a contract with you
  • The processing is necessary for compliance with a legal obligation
  • The processing is necessary to protect your vital interests or those of another person
  • The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us
  • The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.  
  1. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email marketing, hosting services, and customer support. These service providers are contractually obligated to protect your information in accordance with applicable laws.  
  • Business Transfers: If we are involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.  
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order in Ghana, the United States, or other relevant African jurisdictions.
  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others, in accordance with applicable legal frameworks.
  • With Your Consent: We may share your information with third parties with your explicit consent.
  1. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. These measures include Encryption, firewalls, secure socket layer (SSL) technology. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.  

  1. Your Choices and Rights  

You have certain rights regarding your personal information, which may vary depending on your location. These rights may include:  

  • Access and Correction: You may have the right to access and update the personal information we hold about you.
  • Deletion/Erasure: You may have the right to request the deletion or erasure of your personal information, subject to certain exceptions under applicable laws.  
  • Objection to Processing: You may have the right to object to the processing of your personal information in certain circumstances.
  • Restriction of Processing: You may have the right to restrict the processing of your personal information in certain circumstances.
  • Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  
  • Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.  
  • Right to Lodge a Complaint: You may have the right to lodge a complaint with a relevant data protection authority in your jurisdiction if you believe that we have infringed your data protection rights.  

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.  

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your Browse activities on our Website. These technologies help us to:

  • Understand how you use our Website.
  • Personalize your experience.  
  • Remember your preferences.
  • Provide targeted advertising.

You can manage your cookie preferences through your browser settings or through any cookie consent tools we may provide on our Website.

  1. Data Transfers Across Borders

Your personal information may be transferred to and processed in countries outside of your country of residence, including Ghana, the United States, and potentially other countries in Africa. These countries may have data protection laws that are different from the laws of your country. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with applicable legal requirements. 

  1. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information in accordance with laws such as the Children’s Online Privacy Protection Act (COPPA) in the United States, if applicable.  

  1. Data Controller (Ghana Specific)

For the purposes of the Data Protection Act, 2012 (Act 843) of Ghana, Qobrix is the data controller responsible for your personal information. 

  1. Privacy Rights in the United States (Including North Carolina)

Users in the United States, including those in North Carolina, have certain rights regarding their personal information under federal laws like the FTC Act and potentially state-specific laws in other states where acrels.com may have users. We are committed to respecting these rights and complying with applicable regulations.  

  1. Data Protection in Africa

We acknowledge that various countries in Africa have their own data protection laws and regulations. acrels.com is committed to complying with the data protection laws applicable to its operations and users in African countries where it conducts business or has users. This Privacy Policy is intended to provide a general overview of our data protection practices, and we will strive to adhere to the specific requirements of the data protection laws in the African countries where we operate.  

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]